Bracelet Craftsmanship Warranty
Our Promise
Every Japanese Melody bracelet is made with care, intention, and respect for the materials used.
Our bracelets are designed to be worn, gifted, and carried through everyday moments. Because bracelets sit directly on the wrist, they naturally experience movement, friction, moisture, stretching, and contact with the world around you.
For this reason, Japanese Melody bracelets are covered by a 1-year craftsmanship warranty against manufacturing defects.
What Is Covered
Our 1-year bracelet craftsmanship warranty covers production-related issues such as:
– Faulty assembly
– Defective clasp or closure
– Structural issues caused by craftsmanship
– Beads, cords, leather, or components coming apart due to a production defect
If a craftsmanship concern is approved within the 1-year coverage period, our team will make it right with care.
Bracelet coverage includes one complimentary replacement per order.
Natural Wear
Bracelets are wearable pieces made to move with you. Over time, materials such as leather, cord, beads, stone, metal, or plated details may develop signs of natural wear.
This may include softening, stretching, fading, small scratches, patina, or changes in texture. These changes are not considered defects — they are part of the life of a piece worn close to the skin.
What Our Warranty Does Not Cover
Our bracelet warranty does not cover:
– Normal wear, stretching, scratches, fading, patina, or natural aging
– Damage caused by pulling, impact, accidents, or misuse
– Damage caused by water exposure, soap, chemicals, swimming, showering, sauna use, or improper care
– Broken cords caused by excessive force or pulling
– Loss or theft
– More than one complimentary replacement for the same order
These are part of everyday wear, not faults of craft.
How to Care for Your Bracelet
To help your bracelet last beautifully, we recommend keeping it away from water, soap, perfume, lotions, chemicals, swimming pools, showers, saunas, and heavy impact.
Remove your bracelet before sleeping, training, swimming, showering, or working with your hands.
How to Claim
To use your warranty, contact us at hello@japanese-melody.com with your order number, photos of the issue, and a short description of what happened.
Our team will review your request and guide you with care.
Quick Reference
-
Tungsten
Includes black, gray, and gold-tone tungsten, with polished, brushed, and hammered finishes
- Water
-
Water Safe
- Scratch
-
High
- Best use
-
Daily wear
-
Sealed inlays
Meteorite, dinosaur bone, gemstones, minerals, antler, abalone, guitar string, and sealed wood
- Water
-
Water Safe
- Scratch
-
High if tungsten base
- Best use
-
Daily wear
-
Damascus steel
Layered steel with flowing, one-of-a-kind patterns formed by contrasting metal layers
- Water
-
Water Safe
- Scratch
-
Handle With Care
- Best use
-
Daily wear
-
Full & Inner Wood
Solid wood rings and metal rings with genuine wood interiors, each with a unique natural grain
- Water
-
Keep Dry
- Scratch
-
Handle With Care
- Best use
-
Mindful wear
-
Leather
Genuine Italian leather and Premium Vegan leather crafted into braided and wrap bracelets
- Water
-
Keep Dry
- Scratch
-
Handle With Care
- Best use
-
Daily wear
Find the right care for your piece
Select a category to reveal the recommended routine
01 Tungsten Rings
- Safe to wash with water and mild soap.
- Dry with a soft cloth after cleaning.
- Safe for normal daily water exposure.
- Avoid harsh chemicals and abrasive products.
Includes black, polished, brushed, hammered tungsten, and tungsten with sealed inlays.
02 Gold-Color Tungsten Rings
- Safe to wash with water and mild soap.
- Dry after washing.
- Avoid abrasive scrubbing.
- Avoid chlorine, bleach, and harsh chemical cleaners.
Includes gold-tone and rose gold-tone tungsten styles.
03 Rings with Wood on the Inside
- Do not wash directly with water.
- Remove before washing hands, showering, or swimming.
- Wipe clean with a dry cloth.
- Store in a dry place.
Includes metal rings with inner wooden sleeve or inner wood lining.
04 Meteorite Rings
- Safe to clean with mild soap and water.
- Dry with a soft cloth after cleaning.
- Safe for normal daily water exposure.
- Avoid harsh chemicals and heavy impact.
Includes meteorite inlays, accents, and fragments sealed under resin or epoxy.
05 Dinosaur Fossil Rings
- Safe to wash with water and mild soap.
- Dry with a soft cloth.
- Safe for normal daily water exposure.
- Avoid hard impact against stone, metal, or tile.
Includes dinosaur bone or fossil inlays sealed under resin or epoxy.
06 Damascus Steel Rings
- Can be cleaned with mild soap and water.
- Dry after cleaning.
- Avoid chlorine and harsh chemicals.
- Avoid repeated rough impact.
Includes layered Damascus steel styles.
07 Stone & Mineral Inlays
- Clean gently with mild soap and water.
- Dry with a soft cloth.
- Safe for normal daily water exposure.
- Avoid heavy drops or hard impact.
Includes opal, galaxy opal, moss agate, malachite, onyx, obsidian, pearl accents and similar inlays sealed under resin or epoxy.
08 Antler Rings
- Clean with mild soap and water.
- Dry after cleaning.
- Safe for normal daily water exposure.
- Avoid heavy impact and harsh chemicals.
Includes deer antler inlays sealed under resin or epoxy.
09 Abalone Shell Rings
- Clean with mild soap and water.
- Dry with a soft cloth.
- Safe for normal daily water exposure.
- Avoid heavy impact and harsh chemicals.
Includes abalone shell inlays sealed under resin or epoxy.
10 Guitar String Rings
- Clean with mild soap and water.
- Dry after cleaning.
- Safe for normal daily water exposure.
- Avoid harsh chemicals and hard impact.
Includes steel guitar string inlays sealed into metal or tungsten.
11 Full Wood Rings
- Do not wash under running water.
- Remove before showering, swimming, washing dishes, or sleeping.
- Clean only with a dry or very slightly damp soft cloth.
- Keep away from heat and humidity for long periods.
Includes rings made primarily or entirely from wood.
12 Leather Bracelets
- Do not shower or swim while wearing leather bracelets.
- Keep away from heavy sweat and humidity when possible.
- Wipe gently with a soft, dry cloth.
- Store flat in a dry place.
Includes bracelets crafted from genuine Italian leather and Premium vegan leather, including braided, wrap, and clasp designs.
13 Gemstone Beaded Bracelets
- Remove before showering, swimming, or exercising.
- Keep away from perfumes, lotions, and household chemicals.
- Wipe gently with a soft, dry cloth.
- Store flat in a dry place.
Includes beaded bracelets crafted with Black Onyx, Malachite, Tiger Eye, Lava Stone, Obsidian, and Lapis Lazuli.
14 Metal Bracelets
- Do not shower or swim while wearing bracelets.
- Keep away from heavy sweat and humidity when possible.
- Wipe gently with a soft, dry cloth.
- Store flat in a dry place.
Includes adjustable cord bracelets featuring polished and textured stainless steel beads and decorative metal elements.